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Program Delivery and Management

OTR practitioners must be intentional in event management and delivery to implement effective programming designed to facilitate new student transition. OTR professionals must also support and direct others in program logistics, delivery, and management.

Levels

  • Recognize the student and family populations your institution serves in order to support the successful transition of all students.
  • Identify strategic goals and priorities for your institution and their impact on your programs and initiatives.
  • Demonstrate awareness of current trends, topics, and best practices that influence program delivery.
  • Identify components of Universal Design to help inform the program planning process.
  • Develop a budget to plan and prioritize spending based on available resources.
  • Coordinate essential event logistics including agendas, marketing and communications, venues, setup, technology, food, and transportation, etc.
  • Identify staff and volunteer needs to effectively implement events, programs, and services.
  • Train staff and volunteers on event and program outcomes and procedures.
  • Implement events and programs using a variety of modalities needed to meet the needs of all students your institution serves.
  • Gather feedback from staff and campus partners to better understand student needs.
  • Develop program assessment plans to measure program outcomes, participant experience, and campus community experience.
  • Utilize Universal Design in program planning and implementation to promote access and engagement for all.
  • Assess program budget to determine gaps between available resources and programmatic needs.
  • Develop a risk management process to prepare staff to respond to unexpected situations that may affect program delivery.
  • Develop outcomes and required training for staff and volunteers supporting events and programs, using varied instructional methods to maximize their learning.
  • Supervise staff supporting events and programs, providing guidance and feedback to enhance efficacy and programmatic outcomes.
  • Manage complex events and programs with multiple interconnected logistical components.
  • Revise existing programming using campus data and assessments to better meet the needs of current students and their families and supporters.
  • Develop strategic partnerships among campus stakeholders in support of programmatic outcomes and institutional priorities.
  • Analyze data and trends to better inform decision making regarding short- and long-term effectiveness of program delivery methods and strategies.
  • Synthesize program and participant data into detailed reports to share assessment of programmatic impacts on enrollment and retention.
  • Utilize campus collaborations and assessment to address concerns and relevance to program implementation.
  • Manage large-scale budgets for major programs or units, including budget forecasting and revenue generation.
  • Advocate for resources needed to develop and implement programs and events, in alignment with institutional mission and goals.
  • Provide vision for overall program quality and performance standards in alignment with institutional priorities and expectations for program delivery.
  • Create new programs and initiatives based on research and campus data to forecast and meet the changing needs of student and family populations your institution serves.

Courses

Find our upcoming Core Competency courses on the NODA Event Calendar.

Resource Materials

Coming soon!

Additional Information

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